PRICING POLICY

All prices are shown in DKK (Danish Krone) or EURO.  All prices include Danish VAT of 25%. Prices include delivery charges, as we offer free international shipping. Prices do not include service and payment charges. Orders may be subject to local taxes and/or import duties at your own expense. 

PAYMENT

We accept payment by most credit cards. The amount for your order will not be charged until your order has been shipped. 

ORDER CONFIRMATION

You will receive an order confirmation by e-mail shortly after placing your order. On rare occasions an item can be out of stock. In this case, you will receive information by e-mail. 

WARRANTY

All products are covered by the Danish Sale of Goods, giving you 24 months to complain about an item. This does not include defects caused by improper use, faulty maintenance, or general wear. 

In case of a complaint or a missing delivery, please contact info@betterworldfashion.com including your order number, images of the claim and a description. 

COMPLAINTS 

Consumer complaints can be directed to the EU Online Dispute Resolution (ODR). Please follow this link for more instructions: http://ec.europa.eu/consumers/odr/ 

ITEM AVAILABILITY 

Although we aim that the website is accurate in all respects, we cannot guarantee that all available products at Better World Fashion are on stock when your order is processed.  In case of lack of storage or misleading information that affect your order, we will contact you shortly via e-mail and give you the opportunity to revise or cancel your order. 

PRE-ORDERS 

When placing a pre-order in our online-shop, we will charge the amount for your order, when proceeding  your order.  Your order will be dispatched as soon we receive the item from our supplier. We aim to keep the prospected delivery stated, but delays might occur in the production.